re: My First Unsatisfied Customer... Kinda hurt my feelings just abit...

Pris, I took a look at your cake and truly think it’s lovely! Don’t lose heart – there are just some people that you’re not going to be able to please no matter what you do!! I actually had a “difficult” (to put it nicely) customer this weekend – she sent me a photo of her daughter’s invitation, and shirt she’d be wearing for the party to use as inspiration and plainly told me to “Do what I pleased” with the cake design. So, I matched the cake to the invitation colors of yellow and pink and used buttercream as she wished. Had a feeling I was dealing with one of “those” kind of moms when she kept telling me over and over, “I’m a perfectionist!” So, sure enough – delivered the cake and she makes a face and says, “I’m waiting on that yellow to grow on me. I should’ve been more specific, the party is actually for two characters, not just the one. How exactly am I supposed to get X number of servings from this little cake? I told you I was a perfectionist!” Then she just stood there like she was waiting for me to apologize or offer a discount (which I did neither, by the way). I did my best with what direction I was given and provided a very nice cake for her daughter’s birthday. Honestly, I’m just happy in the knowledge that I shouldn’t have to deal with said mom ever again! ;) Keep your chin up!

Becky, North Carolina, http://www.cakesbybecky.blogspot.com