I have been a baker with Icing Smiles since they started and have even spent some time talking with founder Tracy Quisenberry. I am a big fan of their work. I have been told that depending on the country or state you live in, that non-professional bakers may not be allowed. Icing Smiles is really grateful to all their bakers – if they don’t “want” you then it’s probably a legal thing with the place you live. That should have been communicated better by the rep though (if that’s the case). If not, reconnect with them.
Jenniffer White, Cup a Dee Cakes - http://cupadeecakes.blogspot.com