Hi Shirley -when I installed the cartridges I left one of the plugs in the top of each cartridge, which meant that the ink couldn’t be drawn out to print… all my images came out a sepia/not right colour. because I kept trying to test print I created a vacuum inside each cartridge… all I had to do was to remove the plug/bung on the top of each cartridge and let them sit – I went and did some other jobs – so it was probably an hour or so until the balance returned and they were right as rain… – hope that helps – with the ones that I bought you can also get ink to refill the cartridges rather than replacing them… hope that helps.. good luck – I know how frustrating it is when you print and everything is out of whack :) AnnieO.
