I had a question concerning the on lays and sent an e-mail to Marvelous Molds, and the next day I received a phone call from the owner/founder, Dominic Palazzolo! I never expected that. He was so informative and addressed all my questions and gave me some tips on how to use the on lays. He said just call with any questions. So, email them and see what happens. There are so many YouTube videos that might help you.