re: Indecisive customers!

When I have clients that keep changing their minds about the design, it usually means they are having trouble visualizing their cake. So, I try to find pictures that meet some or all of their requests so I have a base to work from. I find that doing this provides my clients with a visual concept – making the process less painful for both sides (LOL)!

If the “back and forth” continues, I very politely tell them I need to firm up the design so I will know how much time I will need to allocate towards their cake. My summary invoice states that no changes will be made within 7 days of delivery, unless there’s an extraordinary circumstance.

I hope this helps

DJ - Fun Fiesta Cakes