Ah shame to hear that Lou… Julia, no it doesn’t but you need to adjust it in a way that’s not actually mentioned in the manual, but I managed to figure it out from the beaterblade instructions. Tilt the head back and you see a large adjustment screw. Turn it one way to lower the blade or whisk, the other to raise. You need to test with something like soft butter so you can see when it’s low enough. I then drew alignment marks on the screw and surrounding housing to remind me the best position for whisk and beater. If you need a pic let me know. Hope that helps! Xx