Thank you all for the compliments on the cake and the feedback. Here is what she said via text:
“I dont care for the cake…thank you for working with me but I would’ve bought smaller glowers or paid you to do it larger or just went with a solid color if I knew it would’ve came out like this. If I look at the picture of what I wanted and what I received it’s totally different. Def unhappy with it”
I took it as her being unhappy with the proportion of the cake with the large flowers. But it really wasnt my fault because she insisted on buying the flowers. If I was in charge of buying the flowers no way would I buy them so big. And in her email request she insisted that she wanted a small two tier cake. So thats what I made for her, and I really felt like the cake turned out pretty good even with the large flowers.
I just think I reacted to fast in giving her a 50% refund. But I’ve already added her to my “dont make this person a cake” list. Her attitude was not necessary, and after much thought I didnt like how it was said or handled. And she didnt even say thank you after I refunded her the money. Hmph
