Hey Galyna, could you please answer these questions and send them to mbulla@cakesdecor.com?
1. what browser do you use?
2. What device do you use? (desktop, laptop, tablet, phone)
3. Please send me the picture you are trying to upload.
-- Michal, http://cakesdecor.com | My Facebook: http://www.facebook.com/michal.bulla