Very important for any communication is, of course, the development of empathy. Without this there is simply no way now. So I can say for myself that the best solution here is to look and read in detail
https://papersowl.com/examples/empathy/ essays on empathy. I, for example, was very lucky to be able to find all this information. At least I learned about it. I hope that I was able to help. Good luck.
