Designs and consults
Having been in the business for a year now, I have come across a problem that is becoming more prevalent. I will have a customer call and request a quote. I will do a consult over the phone or through email because I am a home baker and work another job. I will sketch out a cake and give a quote., letting the customer know that the date is not theirs until I get a deposit. Then I never hear from them again or I will get the deposit and the order will cancel. I know people are free to shop around and unforeseen things happen but I feel I have just totally wasted my time. They could take my design to another baker or in two cases, I felt like this was a hobby baker wanting me to design and price a cake for them. Does anyone charge for this? If so how much? I was thinking about charging a fee to design a cake and should they use me, put that money toward the order. It wastes so much of my time. I just worry that I will run a potential customer away if I make them pay just to talk to me. How do you keep from having someone waste your time and let me know where your bakery is? Thanks in advance!!!