Reply Negative feedback

Sophisticated ...

Thank you guys for all the nice comments. This feedback really took a toll on me. I’ve been down and freaking out since.
Before she ordered from me, she mentioned that her friend does the same thing but she wanted to taste mine. There was a lot of back and forth with the pricing and all. Now I realized that the friend prices her work a lot cheaper than mine. To my opinion she is underselling herself (maybe trying to keep up with publix, walmart, and target prices). So I’m wondering could that have something to do with the complaint as well. And I did freeze a smaller portion of the cake that I plan on testing today so I can understand what she meant by fully cooked. Like you mentioned CathyC, last time I checked all cakes were supposed to be fully cooked. Maybe she’s referring to dryness, we’ll see….